Contact Us

Click Below for Addresses, Maps & Telephone Numbers:-

Winchester Centre

Unit 8
Winchester Trade Park
Winnall
Winchester
Hampshire SO23 7FA

tel 01962 866977
Email: Click to Email Us
Interactive Map: Click here for a Google Map

Eastleigh Centre

Unit 6 Barton Farm Industrial Estate
Chickenhall Lane, Bishopstoke,
Eastleigh
Hampshire SO50 6RP

tel 02380 620200
Email: Click to Email Us
Interactive Map: Click here for a Google Map

Totton Centre

Unit 10 Eddystone Road, 

Calmore Industrial Estate
Totton
Hampshire SO40 3SA

tel 02380 868234
Email: Click to Email Us
Interactive Map: Click here for a Google Map

Newport, IoW Centre

6 Hurstake Road
Riverway
Newport
Isle of Wight
PO30 5UU

tel 01983 533360

Email: Click to Email Us
Interactive Map: Click here for a Google Map

Opening Hours

  • MONDAY-FRIDAY 8.00am – 5-30pm
  • SATURDAY 8-00am – 12.30pm
  • SUNDAY closed

For all head office inquiries, if you are not entirely happy or you just want to tell us what great service you had, please email us at:- 

headoffice@bestautocentres.com


Compliments and Complaints

Thankfully we get very few complaints, in 2017 we had just 8 complaints to head office out of a total of over 24,000 transactions. On the other hand we get dozens of emails praising staff at all of our centres. However, if you are not happy for any reason…… 

Please return to or call the local centre manager in the first instance where they will attempt to resolve your issue quickly and efficiently. contact numbers are listed above.

If you are unable to resolve the issue locally please contact us by email at the head office email address above, listing your details, the vehicle number, the invoice number and a telephone number that we can contact you on.

In the unlikely event that we are unable to agree a resolution to your complaint, we will refer you to the Independent Garage Association resolution service in the first instance as they are acknowledged experts in vehicle repairs. If you would prefer, you can also use the  Which? Trusted Trader  Dispute Resolution Service. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website… 

http://www.disputeresolutionombudsman.org/whichtrustedtraders/ 

MOT complaints are handled by  DVSA , the details of which are listed on the MOT notice board at each centre. A completed appeal form VT17 will be required by DVSA . these forms can be obtained from any MOT test centre or downloaded from the internet.

Terms & Conditions of trading are on display at every centre.

Winchester


Unit 8
Winchester Trade Park
Winnall
Winchester
Hampshire SO23 7FA

Call: 01962 866977
Email: Click to Email Us
Interactive Map: Google Maps
Facebook: Click for Facebook

 

 

 

 

Eastleigh


Unit 6
Barton Farm Industrial Estate
Chickenhall Lane
Eastleigh
Hampshire SO50 6RP

Tel 02380 620200
Email: Click to Email Us
Interactive Map: Google Maps
Facebook: Click for Facebook

 

 

 

 

Totton


Unit 10
Calmore Industrial Estate
Eddystone Road
Totton
Hampshire SO40 3SA

Call: 02380 868234
Email: Click to Email Us
Interactive Map: Google Maps
Facebook: Click for Facebook

 

 

 

 

 

 

 

Newport, IoW


6 Hurstake Road
Riverway
Newport
Isle of Wight
PO30 5UU

Call: 01983 533360
Email: Click to Email Us
Interactive Map: Google Maps
Facebook: Click for Facebook